Contact us
To contact us couldn't be simpler!
Please fill in the contact form on this page, or you can email or call us. We are around and about between 9am and 5pm Monday to Friday. Please leave a message if you cannot get through, and we will get back to you asap!
The Care Supplier
93 Forton Road, Gosport, Hampshire PO12 4TG
RETURNS
If you’re product is defective, you can return your items within 14 days. Simply: email thecaresupplier@gmail.com to request a return within 14 days of receiving your delivery.We are unable to accept any other returns due to hygiene reasons..
Please make sure the item and packaging are securely packaged.
IMPORTANT: A return cannot be made without the original packaging. Disposal of the packaging is acceptance of the goods.
PLEASE KEEP YOUR PACKAGING.
We will issue you with a sales return number. Please wrap your item as securely as possible so that everything is safe when it arrives back to us.
Remember to write your sales return number on the outside of your parcel. This will help us to speed up your refund.
Once you have returned your item we will refund you or credit you.
DELIVERY
PLEASE ALLOW UP TO 5 WORKING DAYS FOR DELIVERY
Regular parcels are despatched with Royal Mail.
Orders with available stock – received and paid for Monday to Friday before 1pm will be dispatched by the next day for delivery within 5 days excluding bank holidays.
Delivery fees:
-
Delivery is £4.99
-
This only applies to UK Mainland.
-
Please note for heavier items, we may need to adjust the fee and will contact you accordingly.